Support Documents

• Search Engine Optimization
• Web Accessibility & Usability
• Content Management Systems 

• What is RSS?
• Lewis Media Copyrights FAQ
• Introductory RFP Guidelines 

• COPPA Compliance in Online Communities
  This white paper describes the process of developing an online community that is compliant with the U.S. governments Children's Online Privacy Protection Act (COPPA) of 1998. With an increase in online chats and discussion forums the privacy of children is becoming an increased concern in North America and world-wide. Although this act holds no sway over web sites external to the U.S., it is a good guideline on how to protect the privacy of web site users under the age of 13.
   
• Privacy Policies in Accordance With New Canadian Law
  This white paper describes the process of developing an online privacy policy in accordance with Canada's Personal Information Protection and Electronic Documents Act. The act balances an individual's right to privacy of personal information with the need of organizations to collect personal information for legitimate purposes. This white paper outlines the implications of this act on web site activities.
   
• Introduction to Pop-up Advertising
  This white paper provides an informal introduction to the pop-up ad phenomenon as well as an instruction on how to solve the problem. It covers an introduction to useful software as well as industry terms. It is targeted at novice and inexperienced internet users.
   
• VIRUS, Very Important Resource Under Siege
  This white paper provides home users with an introduction to viruses, their prevention and related security issues. It is written with novice computer users in mind.