Lewis Media Copyrights FAQ
How to Contact the Right People
If you are reading this because you saw a Lewis Media copyright notice on a website, please take a moment to revisit that web site to confirm that it belongs to Lewis Media. Web site users sometimes mistake a Lewis Media software copyright notice as an indication of web site ownership, when it simply means the site is powered by software licensed from Lewis Media.
I see a "Copyright Lewis Media" in the footer - isn't it your site?
Lewis Media is a website design and development firm, and we launched and currently sponsor the SMF a.k.a. Simple Machines Forum project (http://www.simplemachines.org/). SMF is a free discussion board software package that webmasters can download and install on their own websites. If you see a copyright as above, it probably means that the webmaster of the site is using our software. This means that no, the site isn't ours - they simply use our products. However, since we too use the software, there is a slight possibility that the site is a Lewis Media site. Before you contact us though, you should look into it more carefully to try and identify the owners of the site. If you can contact the true owners directly, you will save yourself (and us) time.
What's the fastest way to get results?
The first rule in dealing with forum abuse is keeping a level head and being civil. Firing off an email threatening litigation and throwing around insults will only galvanize them against you. Always make the first step a polite notice indicating the nature of your complaint and a polite request for resolution. If this message is ignored, then proceed accordingly. Contact their host, or perhaps have your lawyer send a proper cease and desist letter. Keep in mind though - don't loose your cool. More often than not, the slight is unintended, and can readily be resolved.
Who should I contact with my complaint?
The first person you should contact is the administrator of the website. If they have a forum, register on the forum, find the administrator and send them an email or personal message on the forum. If they do not respond to your petition you should contact the host of the forum, to determine whether or not the forum is in contravention of the hosts's acceptable use policy.
Who is hosting the website?
The Lewis Media copyright at the footer of the forum software
does not indicate that we are the host - rather it indicates that we are the company that owns copy rights to the forum software, much like Microsoft owns the copyright to the code behind Microsoft Word. If you would like to determine the host, you should look at the WHOIS information for the domain name.
How can I contact the owners of the forum/web site
The first way is to register on the forum or web site in question, and try to contact them through the tools provided on the site. If that fails, try examining the whois information for the website. A great tool for checking whois information is http://www.checkdomain.com/.
They are posting my copyrighted material, how do I stop them?
The first step is to get in touch with the owner of the site. If you can prove that the material is being distributed without permission, contact the host to have them temporarily suspend the offending account.
How can I get the personal contact information or IP address for a user on a website?
In short, you can't. You really only have two ways - the first is to ask the member for their contact information, the second is to take the complaint to a court of law, and have a court order issued to collect the information. The reason for this is that in most countries, privacy legislation prevents the website owner from sharing that information with you. |
