• Our Approach
• Services
  • Custom Design
  • Custom Modules
  • Flash Interactives
  • SEO
  • Audits
  • Domain Names
• Portfolio

Custom Modules

Every website we build is powered by Bistro - our Web Content Management System. Although Bistro has a broad catalogue of off-the-shelf modules, from time to time we need to build custom modules for our clients (click here to read about our modules). For our custom modules, we practice user-centric design, recognizing that the human element comes first. Web technology is advancing at an incredible rate and it is easy to jump on new technology before its impact on usability is considered. To avoid this trap, we address how you and your visitors will be using your site, before we design and implement the underlying technology. Our four stage approach ensures that your site will meet your needs and the needs of your customers, while being supported by underlying technical excellence.

Examples

Some examples of custom modules we have developed:

• Client Service Request Tracker
• Custom-tailored online stores
• Intranet user tracking
• Contest Management
• Lead Tracking Management
• Automatic Software Installation
• Wedding RSVP Systems

4-Stage Process

Define Needs and Constraints: In stage one, we follow a consultative process to ensure that we understand what you need and are aware of any limitations you face. We take your financial constraints into consideration with our Guaranteed Pricing policy, and we anticipate your ongoing service requirements with a written, Customized Service Level Agreement.

Acknowledge Input and Objectives: Stage two of the approach includes a number of feedback loops that ensure your ongoing involvement in the design process. From a formal introductory conversation with your project manager, through documenting time lines and technical requirements, your input is critical. In this stage we provide you with practical tools, like our Web Launch Workbook, to help you organize and describe your website preferences so they are clearly reflected in the interface design and development.

Respond to Questions and Concerns: Once the look and feel of your site has been confirmed, the technical work begins. In stage three, formal design reviews ensure that your site is unfolding as it should. Internal Testing and Correction Cycles catch and repair problems quickly. Once again, you are actively involved through acceptance testing to make sure your site functions the way you need it to. And when you are ready, we provide training so that you get the most from your investment.

Tailored Solutions that Fit: The true test of our success is your satisfaction - with both your website and the process. Our commitment to be on target with a tailored solution that fits your needs, your time line and your budget.